AI freight forwarding software
Fretie is AI freight forwarding software built around the place forwarders actually win or lose business: the quote inbox. An AI agent reads every inbound rate request, matches it against your live rate ledger, applies your margin rules, and puts a priced draft reply in front of your team — before anyone has opened the thread.
Unlike generic AI copilots, Fretie is wired into forwarding operations end to end: Gmail and Outlook connectors on the front, CargoWise and Magaya sync on the back, and a durable pipeline in between that logs every step of every run.
An agent pipeline, not a chatbot
Every email runs through a six-step pipeline — understand the request, match rates, build the quote, apply the margin guard, draft the reply, and file the record. Each step is durable and replayable, and the full timeline is visible per run, so you can see exactly which rate, surcharge, and margin rule produced every price. No black boxes near your money.
Humans stay in charge
The agent drafts; a person approves and sends. Quotes can be held for manager approval — always, never, or whenever a price falls below your margin floor — and sending an unapproved quote is refused. Speed comes from removing the busywork, not the judgment.
Built on your own rates
Fretie prices from the rate cards, spot sheets, and surcharge tables you load — not from market averages. Every quote carries a provenance record answering "why this price": the rate it matched, the surcharges applied, the margin rule used, and the agent run that produced it.
What you get
- ✓Reads quote-request emails from Gmail, Outlook, shared mailboxes, or a webhook API
- ✓Matches ocean, air, road, and rail requests against your live rate ledger
- ✓Applies per-customer and per-lane margin rules automatically
- ✓Drafts a ready-to-send reply with Best value / Fastest / Alternative options
- ✓Pushes confirmed bookings to CargoWise and Magaya
- ✓Logs a replayable timeline for every agent run
Frequently asked questions
+What is AI freight forwarding software?
AI freight forwarding software uses machine-learning agents to automate the manual work in a forwarder's day — reading quote-request emails, looking up rates, calculating prices with margin, and drafting replies — while keeping people in control of what actually gets sent to customers.
+Does the AI send quotes to my customers automatically?
No. Fretie drafts the quote and reply; a person on your team reviews, approves, and sends. You can also add an approval gate so quotes below your margin floor always require a manager's sign-off.
+Where do the prices come from?
From your own rate ledger — the carrier contracts, spot sheets, and surcharge tables you load into Fretie. Every quote includes a provenance record showing exactly which rate, surcharges, and margin rule produced the price.
+Do I have to replace my TMS to use Fretie?
No. Fretie sits on top of your TMS. CargoWise and Magaya remain the system of record; Fretie handles the AI quoting layer and pushes confirmed bookings down into them.
+How long does it take to get started?
Connect a Gmail or Outlook inbox, import a rate card, and the agent starts processing quote requests the same day. The trial is 14 days with no card required.